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Cases in hospitality management : a critical incident approach

By: Material type: TextTextPublication details: John Wiley & Sons 2006Edition: 2ndDescription: ix, 157 p. ; ; 23 cmISBN:
  • 9780471686934
Subject(s): DDC classification:
  • 647.94`0
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Holdings
Item type Current library Home library Collection Call number Copy number Status Barcode
Books Books MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center Book;For Review;Book Warehouse (LRC B) 647.94`0 (Browse shelf(Opens below)) 2 Available TKB006805
Books Books MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center Book;For Review;Book Warehouse (LRC B) 647.94`0 (Browse shelf(Opens below)) 3 Available TKB006806
Books Books MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center Book;Reference;Reference Section (LRC B) 647.94`0 (Browse shelf(Opens below)) 1 Available TKB006804
Total holds: 0

Age Group: Adult

Ethics -- Training and development -- Reward systems -- Communication -- Policies -- Group dynamics -- Technology -- Process analysis -- Service exemplars -- Service recovery.

Includes bibliographical references.

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