Managing for Quality in the Hospitality Industry
John H. King Ronald F. Cichy
Managing for Quality in the Hospitality Industry - New Jersey Pearson Prentice Hall 2006
9780130945891
(MASB-2903) Service Quality Management in Tourism and Hospitality
Total quality management
Quality control
Hospitality industry
647.94`0
Managing for Quality in the Hospitality Industry - New Jersey Pearson Prentice Hall 2006
9780130945891
(MASB-2903) Service Quality Management in Tourism and Hospitality
Total quality management
Quality control
Hospitality industry
647.94`0