Service Operations Management: Improving Service Delivery
Robert Johnston, Graham Clark, Michael Shulver
Service Operations Management: Improving Service Delivery - 4th - Italy Pearson 2012
9780273740483
(CHTM 27) HOSPITALITY MANAGEMENT STUDIES
658
Service Operations Management: Improving Service Delivery - 4th - Italy Pearson 2012
9780273740483
(CHTM 27) HOSPITALITY MANAGEMENT STUDIES
658