Service Operations Management: Improving Service Delivery (Record no. 51362)

MARC details
000 -LEADER
fixed length control field 00912nam a2200217 a 4500
001 - CONTROL NUMBER
control field 51362
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260219114712.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780273740483
040 ## - CATALOGING SOURCE
Original cataloging agency AIS
Modifying agency AIS
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Clark, Graham
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Johnston, Robert
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Shulver, Michael
245 ## - TITLE STATEMENT
Title Service Operations Management: Improving Service Delivery
250 ## - EDITION STATEMENT
Edition statement 4th
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Italy
Name of publisher, distributor, etc. Pearson
Date of publication, distribution, etc. 2012
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element (CHTM 27) HOSPITALITY MANAGEMENT STUDIES
852 ## - LOCATION
Former shelving location 2013-11-26
-- 658.812
852 ## - LOCATION
Former shelving location 2013-11-26
-- 658.812
852 ## - LOCATION
Former shelving location 2013-11-26
-- 658.812

No items available.