Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless : How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know (Record no. 53056)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 04921nam a2200577 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 53056 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260219114727.0 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781885167309 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | AIS |
| Modifying agency | AIS |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8'12 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Jeffrey Gitomer |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless : How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 22nd |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Austin, Tex. |
| Name of publisher, distributor, etc. | Bard Press |
| Date of publication, distribution, etc. | 2020 |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Customer loyalty |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Consumer satisfaction |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Customer services |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Customer relations |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Nonfiction |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Business |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Leadership |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Personal Development |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | (ETB-2006) Guest Services Management |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
| 852 ## - LOCATION | |
| Former shelving location | 2022-11-28 |
| -- | 658.8'12 |
No items available.