Managing quality service in hospitality: how organizations achieve excellence in the guest expirience (Record no. 57199)

MARC details
000 -LEADER
fixed length control field 00472nam a2200169 a 4500
001 - CONTROL NUMBER
control field 57199
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260219123924.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781111307738
040 ## - CATALOGING SOURCE
Original cataloging agency AIS
Modifying agency AIS
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 647.940
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Ford, Robert C.
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Heaton, Cherill P.
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Sturman, Michael C.
245 ## - TITLE STATEMENT
Title Managing quality service in hospitality: how organizations achieve excellence in the guest expirience
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. China
Name of publisher, distributor, etc. Cengage
Date of publication, distribution, etc. 2012
500 ## - GENERAL NOTE
General note Age Group: Adult
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   25.08.2015   647.940 TKB023293 19.02.2026 1 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   25.08.2015   647.940 TKB023292 19.02.2026 2 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   25.08.2015   647.940 TKB023294 19.02.2026 3 19.02.2026 Books