The Ten Demandments: Rules to Live by in the Age of the Demanding Customer

By:

Kelly Mooney

Material type: Text

TextPublication details: USA 2002ISBN:

9780071427357

Subject(s):

(ETB-2006) Guest Services Management

Genre/Form:

DDC classification:

658.812

Summary: Tells you what customers want, and what they'll do if they don't get it. This title shows you how to satisfy each customer first, last, and always. It shows how you can: earn trust with every customer interaction, put customers in charge and exceed their expectations, align marketing and sales channels to present a unified face to customers.

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Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Barcode
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	1	Available	TKB034757
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	2	Available	TKB034758
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	3	Available	TKB034759
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	4	Available	TKB034760
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	5	Available	TKB034761
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	6	Available	TKB034762
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	7	Available	TKB034763
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	8	Available	TKB034764
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Reference;Reference Section (LRC B)	658.812 (Browse shelf(Opens below))	9	Available	TKB034765
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	10	Available	TKB034766
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	11	Available	TKB034767
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	12	Available	TKB034768
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	13	Available	TKB034769
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	14	Available	TKB034770
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	15	Available	TKB034771
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	16	Available	TKB034772
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	17	Available	TKB034773
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	18	Available	TKB034774
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	19	Available	TKB034775
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Lecturers' Copy;LC Section	658.812 (Browse shelf(Opens below))	20	Available	TKB034776
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	21	Available	TKB034777
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	22	Available	TKB034778
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	23	Available	TKB034779
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	24	Available	TKB034780
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	25	Available	TKB034781
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	26	Available	TKB034782
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Textbooks;Book Warehouse (LRC B)	658.812 (Browse shelf(Opens below))	27	Available	TKB034783

Total holds: 0

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Tells you what customers want, and what they'll do if they don't get it. This title shows you how to satisfy each customer first, last, and always. It shows how you can: earn trust with every customer interaction, put customers in charge and exceed their expectations, align marketing and sales channels to present a unified face to customers.

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