TY  - BOOK
AU  - Albrecht, Steven
TI  - Crisis management for corporate self-defense : how to protect your organization in a crisis-- how to stop a crisis before it starts
SN  - 9780814402658
U1  - 302.2 
PY  - 1996///
CY  - New York
PB  - American Management Association
KW  - Conflict management
KW  - Crisis management
ER  -