TY  - BOOK
AU  - Czarnecki, Mark T
TI  - Managing by measuring : how to improve your organization's performance through effective benchmarking
SN  - 9780814403907
U1  - CZA 302.2 
PY  - 1999///
CY  - New York
PB  - AMACOM
KW  - Benchmarking (Management)
KW  - Organizational Effectiveness
ER  -