Peters, Thomas J <br/><br/>
The professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! 

 - 1st 
 - New York  Knopf  1999 
 - Reinventing work .
<br/><br/><label>ISBN: </label>9780375407710 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Services -- Management<br/>Service Industries -- Management
<br/><br/><label>Dewey Class. No.: </label>658.8`12