TY  - BOOK
AU  - Solomon, Muriel
TI  - Working with difficult people
SN  - 9780139573903
U1  - 650.1'3 
PY  - 1990///
PB  - Prentice Hall
KW  - Conflict management
KW  - Interpersonal conflict
KW  - Interpersonal relations
ER  -