Kolb, Deborah M <br/><br/>
When talk works: profiles of mediators 

 - 1st ed. 
 - San Francisco  Jossey-Bass  1994 
 - The Jossey-Bass conflict resolution series .
<br/><br/><label>ISBN: </label>9781555426408 
<br/><br/><label>Dewey Class. No.: </label>303.6'9