TY - BOOK AU - Thomas M. Siebel AU - Michael Malone TI - Virtual Selling: Going Beyond the Automated Sales Force to Achieve Total Sales Quality SN - 9780684822877 U1 - 658.8'1 PY - 1996/// CY - New York PB - Free Press KW - Sales management KW - Selling KW - Information storage and retrieval systems ER -