Brinkman, Rick <br/><br/>
Dealing with people you can't stand : how to bring out the best in people at their worst 

 - New York  McGraw Hill  c1994 
<br/><br/><label>ISBN: </label>9780070078383 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication.<br/>Interpersonal relations<br/>Psychology, Industrial
<br/><br/><label>Dewey Class. No.: </label>158.2