TY  - BOOK
AU  - Evans, James R.
AU  - Lindsay, William M.
TI  - Managing for quality and performance excellence
SN  - 9781285094595
U1  - 658.401 
PY  - 2014///
CY  - USA
PB  - Cengage
KW  - (MASB-3110) Quality Management
ER  -