TY  - BOOK
AU  - Hoyle, David
TI  - ISO 9000 Quality Systems Handbook Using the standards as a framework for business improvement
SN  - 9781856176842
PY  - 2017///
CY  - USA
PB  - Butterworth Heineman
KW  - (IED-3064) Business Process Reengineering
UR  - <WEB_URL_ROOT_PATH>/MNG06/David Hoyle (2009) ISO 9000 Quality systems handbook 6th edition.pdf
ER  -