TY - BOOK AU - Slack, Nigel TI - Essentials of operations management SN - 9780273752424 U1 - 658.5 PY - 2011/// CY - London PB - Prentice Hall KW - (CHTM27) Hospitality Management Studies UR - /MNG06/Nigel Slack Essentials of operations management.pdf ER -