TY  - BOOK
AU  - Bordoloi, Sanjeev, Fitzsimmons, James A., Fitzsimmons, Mona J
TI  - Service Management: Operations, Strategy, Information Technology
SN  - 9781260092424
U1  - 658 
PY  - 2019///
CY  - USA
PB  - McGraw-Hill Education
KW  - (MASB3111) Logistics and Supply Chain Management
UR  - <WEB_URL_ROOT_PATH>/MNG06/Service Management Operations, Strategy, Information Technology 9th by Sanjeev Bordoloi, James Fitzsimmons, Mona Fitzsimmons.pdf
ER  -