Sheldon Bowles Kenneth H. Blanchard <br/><br/>
Raving Fans: A Revolutionary Approach to Customer Service 

 - London  Thorsons  2011 
<br/><br/><label>ISBN: </label>9780006530695 
<br/><br/><label>Subjects--Topical Terms: </label><br/>(ETB-2006) Guest Services Management
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Business<br/>Nonfiction<br/>Leadership<br/>Management<br/>Self Help<br/>Personal Development<br/>Entrepreneurship
<br/><br/><label>Dewey Class. No.: </label>658.812