TY - BOOK AU - Bjørn Andersen AU - Tom Fagerhaug TI - Root Cause Analysis: Simplified Tools and Techniques SN - 9780873896924 U1 - 658.4'01 PY - 2006/// CY - USA PB - ASQ Quality Press KW - Global Business Dynamics (BIN2043-N) KW - Total quality management KW - Problem solving KW - Quality control KW - Textbooks ER -