Gordon, Josh <br/><br/>
Tough calls : selling strategies to win over your most difficult customers 

 - New York  American Management Association  1997 
 - viii, 214 p. : ill. ; ; 23 cm. 
<br/><br/> Age Group: Adult   Includes index. 
<br/><br/><label>ISBN: </label>9780814479254 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling
<br/><br/><label>Dewey Class. No.: </label>658.85