TY - BOOK AU - Wheeler, Steven, 1958- TI - Channel champions : how leading companies build new strategies to serve customers SN - 9780787950347 U1 - 658.8 PY - 1999/// CY - San Francisco, Calif. PB - Jossey-Bass N1 - Age Group: Adult; Includes bibliographical references (p. 201-205) and index ER -