Carbone, Lewis P <br/><br/>
Clued in: how to keep customers coming back again and again 

 - Upper Saddle River, NJ  FT Prentice Hall  2004 
 - xxviii, 272 p. : ill. ; ; 24 cm. 
<br/><br/> Age Group: Adult   Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780131015500 
<br/><br/><label>Dewey Class. No.: </label>658.812