TY  - BOOK
AU  - Carbone, Lewis P
TI  - Clued in: how to keep customers coming back again and again
SN  - 9780131015500
U1  - 658.812 
PY  - 2004///
CY  - Upper Saddle River, NJ
PB  - FT Prentice Hall
N1  - Age Group: Adult;  Includes bibliographical references and index
ER  -