Day, George S <br/><br/>
The market driven organization : understanding, attracting, and keeping valuable customers 

 - New York  Free Press  c1999 
 - xii, 285 p. : ill. ; ; 24 cm. 
<br/><br/> Age Group: Adult   Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780684864679 
<br/><br/><label>Dewey Class. No.: </label>658.8