TY  - BOOK
AU  - Day, George S
TI  - The market driven organization : understanding, attracting, and keeping valuable customers
SN  - 9780684864679
U1  - 658.8 
PY  - 1999///
CY  - New York
PB  - Free Press
N1  - Age Group: Adult;  Includes bibliographical references and index
ER  -