Polikoff, Irene <br/><br/>
Capability cases: a solution envisioning approach 

 - Upper Saddle River, NJ  Addison-Wesley  2006 
 - xl, 462 p. : ill. ; ; 24 cm. 
<br/><br/> Includes bibliographical references (p. 447-454) and index. 
<br/><br/><label>ISBN: </label>9780321205766 
<br/><br/><label>Dewey Class. No.: </label>004.068