Bennett, Rebekah <br/><br/>
'Services marketing : a managerial approach 

 - Milton, Qld.  John Wiley & Sons  2003 
 - xix, 604 p. : ill. ; ; 26 cm. 
<br/><br/> Age Group: Adult   Audience: For tertiary students.   Bibliography.   Includes index. 
<br/><br/><label>ISBN: </label>9780470800683 
<br/><br/><label>Dewey Class. No.: </label>658.8