Summers, Donna C. S. <br/><br/>
Quality Management.Creating and Sustaining Organizational Effectiveness 

 - 2nd 
 - USA  Pearson  2009 
<br/><br/> Age Group: Adult 
<br/><br/><label>ISBN: </label>9780136087427 
<br/><br/><label>Dewey Class. No.: </label>658.40