TY - BOOK AU - Davis, Stanley AU - Goetsch, David L. TI - Quality management for organizational excellence: introduction to total quality SN - 9781292022338 U1 - 658.401 PY - 2014/// CY - UK PB - Pearson KW - (UGB-262) Quality Management for Organisational Excellence KW - (MASB-3110) Quality Management ER -