David Hoyle <br/><br/>
ISO 9000 Quality Systems Handbook - updated for the ISO 9001 

 - 6th Edition 
 - Great Britain  Elsevier  2009 
<br/><br/><label>ISBN: </label>9781856176842 
<br/><br/><label>Subjects--Topical Terms: </label><br/>(IED3064) Business Process Re-engineering
<br/><br/><label>Dewey Class. No.: </label>658.562