Jeffrey Gitomer <br/><br/>
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless : How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know 

 - 22nd 
 - Austin, Tex.  Bard Press  2020 
<br/><br/> Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert "satisfied" customers into "loyal" customers. 
<br/><br/><label>ISBN: </label>9781885167309 
<br/><br/><label>Subjects--Topical Terms: </label><br/>(ETB-2006) Guest Services Management
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Customer loyalty<br/>Consumer satisfaction<br/>Customer services<br/>Customer relations<br/>Nonfiction<br/>Business<br/>Leadership<br/>Personal Development
<br/><br/><label>Dewey Class. No.: </label>658.8'12