TY  - BOOK
AU  - Jeffrey Gitomer
TI  - Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless : How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
SN  - 9781885167309
U1  - 658.8'12 
PY  - 2020///
CY  - Austin, Tex.
PB  - Bard Press
KW  - (ETB-2006) Guest Services Management
KW  - Customer loyalty
KW  - Consumer satisfaction
KW  - Customer services
KW  - Customer relations
KW  - Nonfiction
KW  - Business
KW  - Leadership
KW  - Personal Development
N2  - Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert "satisfied" customers into "loyal" customers
ER  -