000 00542nam a2200157 a 4500
001 49028
005 20260219114653.0
020 _a9780814479254
040 _aAIS
_dAIS
100 _aGordon, Josh
245 _aTough calls : selling strategies to win over your most difficult customers
082 _a658.85
260 _aNew York
_bAmerican Management Association
_c1997
650 _aSelling
852 _d2009-10-31
_o658.85
999 _c49028
_d49028