| 000 | 00663nam a2200157 a 4500 | ||
|---|---|---|---|
| 001 | 49085 | ||
| 005 | 20260219114654.0 | ||
| 020 | _a9780471271376 | ||
| 040 |
_aAIS _dAIS |
||
| 100 | _aZikmund, William G | ||
| 245 | _aCustomer relationship management : integrating marketing strategy and information technology | ||
| 082 | _a658.812 | ||
| 260 |
_bWiley _c2003 |
||
| 852 |
_d2009-10-31 _o658.812 |
||
| 852 |
_d2009-10-31 _o658.812 |
||
| 999 |
_c49085 _d49085 |
||