| 000 | 00736nam a2200193 a 4500 | ||
|---|---|---|---|
| 001 | 49169 | ||
| 005 | 20260219114655.0 | ||
| 020 | _a9780375407710 | ||
| 040 |
_aAIS _dAIS |
||
| 100 | _aPeters, Thomas J | ||
| 245 | _aThe professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! | ||
| 082 | _a658.8`12 | ||
| 250 | _a1st | ||
| 260 |
_aNew York _bKnopf _c1999 |
||
| 650 | _aCustomer Services -- Management | ||
| 650 | _aService Industries -- Management | ||
| 440 | _aReinventing work | ||
| 852 |
_d2009-11-07 _o658.8`12 |
||
| 999 |
_c49169 _d49169 |
||