| 000 | 00477nam a2200169 a 4500 | ||
|---|---|---|---|
| 001 | 51060 | ||
| 005 | 20260219114710.0 | ||
| 020 | _a9780471768692 | ||
| 040 | _aAIS | ||
| 100 | _aKaren Leland, Keith Bailey | ||
| 245 | _aCustomer Service For Dummies | ||
| 082 | _a658.812 | ||
| 250 | _a3rd | ||
| 260 |
_aUSA _bWiley Publishing, Inc. _c2006 |
||
| 856 | _u<WEB_URL_ROOT_PATH>/MNG06/Customer Service For Dummies 3rd by Karen Leland, Keith Bailey.pdf | ||
| 650 | _aCustomer services | ||
| 999 |
_c51060 _d51060 |
||