000			01953nam a2200289 a 4500
001			51207
005			20260219114711.0
020			_a9780071086967
040			_aAIS _dAIS
100			_aGremler, Dwayne D.
100			_aJo Bitner, Mary
100			_aZeithaml, Valarie A.
245			_aServices Marketing. Integrating Customer Focus Across the Firm
082			_a658.8
250			_a6th
260			_aSingapore _bMcGraw Hill _c2013
852			_d2013-01-23 _o658.8
852			_d2013-01-23 _o658.8
852			_d2013-01-23 _o658.8
852			_d2013-01-23 _o658.8
852			_d2013-01-23 _o658.8
852			_d2013-01-23 _o658.8
852			_d2013-01-23 _o658.8
852			_d2013-01-23 _o658.8
852			_d2013-01-23 _o658.8
852			_d2013-01-23 _o658.8
999			_c51207 _d51207