| 000 | 00887nam a2200205 a 4500 | ||
|---|---|---|---|
| 001 | 51306 | ||
| 005 | 20260219114712.0 | ||
| 020 | _a9781259010651 | ||
| 040 |
_aAIS _dAIS |
||
| 100 | _aBordoloi, Sanjeev K. | ||
| 100 | _aFitzsimmons, James A. | ||
| 100 | _aFitzsimmons, Mona J. | ||
| 245 | _aService Management. Operations, Strategy, Information Technology | ||
| 082 | _a658.022 | ||
| 250 | _a8th | ||
| 260 |
_aSingapore _bMcGraw Hill _c2011 |
||
| 852 |
_d2013-09-11 _o658.022 |
||
| 852 |
_d2013-11-09 _o658.022 |
||
| 852 |
_d2013-11-09 _o658.022 |
||
| 999 |
_c51306 _d51306 |
||