000 00600nam a2200169 a 4500
001 52900
005 20260219114726.0
020 _a9780078112102
040 _aAIS
100 _aValerie Zeithaml, Mary Jo Bitner, Dwayne Gremler
245 _aServices Marketing Integrating Customer Focus Across the Firm
082 _a658.8
250 _a7th
260 _aUSA
_bMcGraw-Hill Education
_c2018
856 _u<WEB_URL_ROOT_PATH>/MNG06/Services Marketing Integrating Customer Focus Across the Firm 7th by Valarie A. Zeithaml Dwayne D. Gremler Mary Jo Bitner.pdf
650 _a(MASB3133) Services Marketing
999 _c52900
_d52900