000 00552nam a2200169 a 4500
001 52901
005 20260219114726.0
020 _a9781439039397
040 _aAIS
100 _aK. Douglas Hoffman, John E. G. Bateson
245 _aServices Marketing Concepts, Strategies, & Cases
082 _a658.8
250 _a4th
260 _aUSA
_bCengage Learning
_c2011
856 _u<WEB_URL_ROOT_PATH>/MNG06/Services Marketing Concepts, Strategies, Cases, 4th Edition by K. Douglas Hoffman, John E.G. Bateson.pdf
650 _a(MASB3133) Services Marketing
999 _c52901
_d52901