000 00519nam a2200169 a 4500
001 52931
005 20260219114726.0
020 _a9780030225192
040 _aAIS
_dAIS
100 _aBateson, John
100 _aHoffman, Douglas
245 _aManaging services marketing: texts & readings
082 _a658.8
250 _a4th ed.
260 _aUSA
_bDryden Press
_c1999
852 _d2020-12-23
_o658.8
999 _c52931
_d52931