000 01162nam a2200217 a 4500
001 54508
005 20260219123736.0
020 _a9780201406481
040 _aAIS
_dAIS
100 _aTreacy, Michael
245 _aThe discipline of market leaders : choose your customers, narrow your focus, dominate your market
082 _a658.8
260 _aReading, Mass.
_bAddison-Wesley Pub. Co.
_c1995
300 _axvi, 208 p. ; ; 24 cm.
500 _aCh. 1. How to Fail in Business Without Even Trying --Ch. 2. The New Rules of Competition -- Ch. 3. The Winner's Choice -- Ch. 4. The Discipline of Operational Excellence -- Ch. 5. One Company's Experience - AT&T's Universal Card -- Ch. 6. The Discipline of Product Leaders -- Ch. 7. One Company's Experience - Intel Corporation -- Ch. 8. The Discipline of Customer Intimacy -- Ch. 9. One Company's Experience - Airborne Express -- Ch. 10. Setting Your Value Discipline Agenda -- Ch. 11. Creating the Cult of the Customer -- Ch. 12. Sustaining the Lead.
500 _aIncludes index.
650 _aCompetition
650 _aCustomer services
650 _aMarket Segmentation
650 _aQuality of products
999 _c54508
_d54508