| 000 | 00627nam a2200205 a 4500 | ||
|---|---|---|---|
| 001 | 54753 | ||
| 005 | 20260219123744.0 | ||
| 020 | _a9781852511135 | ||
| 040 |
_aAIS _dAIS |
||
| 100 | _aSmith, Steve (W. Steve) | ||
| 245 | _aThe quality revolution : best practice from the world's leading companies | ||
| 082 | _a658.562 | ||
| 260 |
_aOxford _bManagement Books 2000 _c1994 |
||
| 300 | _a388 p. : ill. ; ; 24 cm. | ||
| 500 | _aAge Group: Adult | ||
| 500 | _a Includes bibliographical references (p. [374]-375) and index. | ||
| 650 | _aConsumer satisfacton. | ||
| 650 | _aQuality Control | ||
| 650 | _aTotal Quality Management | ||
| 999 |
_c54753 _d54753 |
||