| 000 | 00936nam a2200241 a 4500 | ||
|---|---|---|---|
| 001 | 54787 | ||
| 005 | 20260219123745.0 | ||
| 020 | _a9780786310043 | ||
| 040 |
_aAIS _dAIS |
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| 100 | _aDonnelly, James H | ||
| 245 | _a25 management lessons from the customer's side of the counter | ||
| 082 | _a658.8`12 | ||
| 240 | _aClose to the customer. | ||
| 260 |
_aNew York _bMcGraw Hill _c1996 |
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| 300 | _ax, 214 p. ; ; 21 cm. | ||
| 500 | _aAge Group: Adult | ||
| 500 | _a Originally published as: Close to the customer : 25 management tips from the other side of the counter. Homewood, Ill. : Business One Irwin, c1992. | ||
| 520 | _aThe author relates true-life experiences dealing with a variety of organizations to present valuable lessons in satisfying customers and managing people. | ||
| 650 | _aConsumer Satisfaction | ||
| 650 | _aCustomer Services -- Management | ||
| 650 | _aLeadership | ||
| 650 | _aSupervision of employees | ||
| 999 |
_c54787 _d54787 |
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