| 000 | 00400nam a2200157 a 4500 | ||
|---|---|---|---|
| 001 | 56724 | ||
| 005 | 20260219123853.0 | ||
| 020 | _a9780071289276 | ||
| 040 |
_aAIS _dAIS |
||
| 100 | _aFitzsimmons, James A. | ||
| 100 | _aFitzsimmons, Mona J. | ||
| 245 | _aService Management. Operations, Strategy, Information Technology | ||
| 082 | _a658.4 | ||
| 250 | _a7th | ||
| 260 |
_aSingapore _bMcGraw Hill _c2011 |
||
| 999 |
_c56724 _d56724 |
||