000 00393nam a2200157 a 4500
001 56728
005 20260219123853.0
020 _a9780136087427
040 _aAIS
_dAIS
100 _aSummers, Donna C. S.
245 _aQuality Management.Creating and Sustaining Organizational Effectiveness
082 _a658.40
250 _a2nd
260 _aUSA
_bPearson
_c2009
500 _aAge Group: Adult
999 _c56728
_d56728