| 000 | 00472nam a2200181 a 4500 | ||
|---|---|---|---|
| 001 | 56821 | ||
| 005 | 20260219123902.0 | ||
| 020 | _a9781259010651 | ||
| 040 |
_aAIS _dAIS |
||
| 100 | _aBordoloi, Sanjeev K. | ||
| 100 | _aFitzsimmons, James A. | ||
| 100 | _aFitzsimmons, Mona J. | ||
| 245 | _aService Management. Operations, Strategy, Information Technology | ||
| 082 | _a658.022 | ||
| 250 | _a8th | ||
| 260 |
_aSingapore _bMcGraw Hill _c2011 |
||
| 500 | _aAge Group: Adult | ||
| 999 |
_c56821 _d56821 |
||