000 00668nam a2200169 a 4500
001 58185
005 20260219124003.0
020 _a9781439060322
040 _aAIS
100 _aFord, Robert C.
245 _aManaging Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience
082 _a647.9406
260 _aCanada
_c2012
856 _u<WEB_URL_ROOT_PATH>/MNG06/Robert C Ford Managing Quality Service In Hospitality, How Organizations Achieve Excellence In The Guest Experience, Hospitality Management ( PDFDrive ).pdf
650 _a(CHTM27) Hospitality Management Studies
650 _a(CHTM 27) HOSPITALITY MANAGEMENT STUDIES
999 _c58185
_d58185