000 00368nam a2200157 a 4500
001 58446
005 20260219124004.0
020 _a9780030225192
040 _aAIS
_dAIS
100 _aBateson, John
100 _aHoffman, Douglas
245 _aManaging services marketing: texts & readings
082 _a658.8
250 _a4th ed.
260 _aUSA
_bDryden Press
_c1999
999 _c58446
_d58446